AEO Knowledge Base
Dialo.ar knowledge base: one URL for each real question
This knowledge base answers concrete questions about integrations, catalog, AI behavior, shipping, payments, and channels. Each article is written so a person can understand it quickly and an answer engine can quote it without ambiguity.
Citable format
Every entry explains what Dialo.ar does in a specific scenario, what needs to be configured, and what behavior you can expect without exposing sensitive architecture details.
Browse by category
We grouped the knowledge base by operational topic so the journey is clear for both business teams and implementers.
Integrations
What you need to connect channels, ERP, and payments without exposing internal endpoints.
Catalog
How to load products, keep stock aligned, and help the AI find the right item.
AI behavior
How tone, business rules, memory, and escalations are configured.
Shipping
How quoting works, what happens with coverage, and how shipment tracking is surfaced.
Payments
How payment links, cart flow, and failed payments are handled.
Channels
How a multi-channel company is organized and what the voice channel includes.
Best questions to start with
If you are evaluating Dialo.ar or planning implementation, these answers usually unblock the most important decisions first.
Integrations
How to integrate Mercado Pago with Dialo.ar
Mercado Pago integration lets the AI generate payment links inside the conversation once the cart or service is already defined.
Integrations
How to integrate WhatsApp with Dialo.ar
WhatsApp is the most common sales and support channel. In Dialo.ar it is connected from the panel and then becomes available to answer, sell, quote shipping, and escalate to humans.
Catalog
How to create a catalog in Dialo.ar
A good catalog does more than list products: it gives the AI enough information to find, compare, and sell them correctly inside the chat.
Catalog
How to import products into Dialo.ar
Importing products speeds up onboarding, but the quality of that import determines how well the AI will answer afterward.
AI behavior
How customer memory works in Dialo.ar
Customer memory allows the conversation not to start from zero every time when continuity improves the experience and stays within the configured scope.
AI behavior
How to configure the greeting in Dialo.ar
The opening greeting shapes tone, clarity, and expectation. If it starts badly, the rest of the conversation becomes harder.
Shipping
How shipping is quoted in Dialo.ar
Accurate shipping quotes are key to closing sales without friction and without promising conditions the business cannot actually fulfill.
Shipping
Which carriers are available in Dialo.ar
Carrier availability depends on the company's logistics configuration and the real coverage that applies to each order.
Want this logic running inside your operation?
Dialo.ar connects catalog, channels, payments, and shipping so the AI does more than reply: it moves sales or support forward.