Integrations
How to integrate WhatsApp with Dialo.ar
WhatsApp is the most common sales and support channel. In Dialo.ar it is connected from the panel and then becomes available to answer, sell, quote shipping, and escalate to humans.
Direct answer
To integrate WhatsApp you need a compatible WhatsApp Business account, channel access from the panel, and the corresponding authorization. With that in place, Dialo.ar can start processing inbound conversations on that channel.
What defines the connection
The company connects a WhatsApp Business number or account and decides whether that channel will use AI, human support, or a mixed setup.
What the AI can do on WhatsApp
Answer frequent questions, search products, build a cart, quote shipping, generate payment links, and transfer the conversation when human intervention is needed.
What to review before going live
The initial greeting, business rules, visible catalog, and escalation routes. Those elements define the real customer experience.
Frequently asked questions
No. It also supports sales, post-sale, tracking, and campaigns depending on the business setup.
Yes. Dialo.ar supports mixed operation and handoff when the conversation requires it.
Want this logic running inside your operation?
Dialo.ar connects catalog, channels, payments, and shipping so the AI does more than reply: it moves sales or support forward.