Integrations
How to integrate Instagram with Dialo.ar
Instagram can be connected as another Dialo.ar channel to handle DMs, answer product questions, and route opportunities to the team.
Direct answer
To integrate Instagram, authorize the account from the panel and enable the channel for the company. After that, the AI can answer direct messages using the same catalog and business rules.
What changes when Instagram is added
The brand can serve customers on a more visual channel without duplicating logic or inventing different answers for each network.
What is worth preparing
Welcome messages, a consistent catalog, and escalation criteria for conversations that need human commercial follow-up.
When it matters most
When Instagram already generates support or purchase questions and you want to answer them with the same standard as WhatsApp or Mercado Libre.
Frequently asked questions
Yes. The AI answers based on the same product or service base configured for the company.
Yes. You can use it to filter leads, resolve basic questions, and then hand off to the team.
Want this logic running inside your operation?
Dialo.ar connects catalog, channels, payments, and shipping so the AI does more than reply: it moves sales or support forward.