Channels
The number of channels is not only a technical decision. It also defines how much commercial and operational complexity the company wants to manage.
Direct answer
The number of channels you can have depends on the plan and on how your company wants to operate. Dialo.ar is built for multi-channel use, but not every business needs every channel active at the same time.
It is usually best to start with the channels that already concentrate the most sales or support volume, then add more once the core operation is stable.
New formats, response timing, and customer expectations appear, even if the overall commercial logic stays the same.
Losing focus, mixing messages, and forcing an operation that is not ready to maintain multi-channel consistency.
No. They help when the operation is ready to sustain them well.
Yes. That is usually the healthiest way to scale.
Dialo.ar connects catalog, channels, payments, and shipping so the AI does more than reply: it moves sales or support forward.