What is Dialo.ar for?
Dialo.ar is designed so your business can handle customers and close sales automatically across the channels where your buyers are: WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice. The AI answers questions, recommends products, builds the cart, quotes shipping, and generates the payment link — without the customer leaving the conversation.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Handling inquiries without human intervention
The AI answers in real time questions about products, pricing, stock, shipping, and delivery times. Because it understands natural language, it can interpret vague questions, typos, and even identify products from a photo the customer sends. No keyword trees: the customer writes naturally and the AI understands.
Closing sales within the chat
When the customer shows purchase intent, the AI guides the full process: adds the product to the cart, quotes shipping based on the address, lets them choose the carrier, and generates the MercadoPago payment link — all inside WhatsApp or Instagram, with no need to go anywhere else. The goal is to reach payment in the fewest possible steps.
Unifying all channels in one dashboard
With Dialo.ar, conversations from WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice calls all arrive in a single dashboard. You can view, respond to, and supervise everything from one place, with full visibility into what the AI resolved and what requires human attention.
Scaling support without scaling your team
The AI has no limit on simultaneous conversations and no working hours. Ideal for businesses that receive many repetitive inquiries (pricing, stock, delivery times) and want their team focused on conversations that genuinely need human intervention.
Frequently asked questions
Yes. Dialo.ar can manage Mercado Libre claims and returns, create support tickets, and hand off to a human agent when the case requires it.
Yes. You can connect only the channels you use today and add more later. Your plan determines how many channels you can have active simultaneously.
If the inquiry is outside the configured scope, the AI can transfer the customer to a human agent or create a ticket. It never makes up information it doesn't have configured.
Yes. The catalog is loaded from your platform or by import (Excel, MercadoLibre, Tango Tiendas). The AI searches by name, category, description, and even by photos the customer sends.
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.