What is Dialo.ar?
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that serves customers and sells automatically across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice calls. It knows your catalog, recommends products, builds the cart, quotes shipping, and generates the payment link within the same conversation, 24 hours a day and with no need to code.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
What it does exactly
Dialo.ar answers questions about products, prices, stock, and shipping; searches your catalog even when the customer uses colloquial terms or sends a photo; builds and edits the cart; quotes shipping in real time with Andreani, OCA, Correo Argentino, and Urbano; generates the MercadoPago payment link; creates the order; and opens a ticket to hand off to a person when needed. All within the chat, without the customer leaving the conversation.
How it works
The customer writes through their usual channel. The AI interprets the message in natural language, checks your catalog, and responds. When it detects purchase intent, it guides the customer to payment in the fewest possible steps. You manage every conversation, across every channel, from a single dashboard.
How it differs from a traditional chatbot
A traditional chatbot follows a rigid decision tree, with canned responses and programmed keywords. Dialo.ar understands natural language, reasons with the conversation context, and executes real actions: it charges, quotes, schedules, and opens tickets. It's also configured by describing your business in natural language, with no coding or flow-building.
What I need to use it
Just your catalog and the channels you want to connect (WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, or voice). No code or technical knowledge required: the AI's behavior is configured by writing rules in plain language, as if you were explaining to a new employee how to work.
Frequently asked questions
Dialo.ar uses OpenAI language models (the technology behind ChatGPT), orchestrated specifically for sales and support: with access to your catalog, payment and shipping tools, and your business rules.
It's an AI agent: it doesn't just answer, it executes real actions —builds the cart, charges, quotes shipping, creates orders, and opens tickets— within the conversation.
WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice calls, with a unified dashboard to manage every conversation.
No. Dialo.ar is configured by describing your business in natural language, with no code or visual flows.
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