Who should use Dialo.ar?
Dialo.ar is designed for businesses that receive inquiries through digital channels and want to respond faster, sell more, and not lose sales due to slow or absent support. It especially applies to online stores, Mercado Libre sellers, and any business with a product or service catalog.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Online stores and businesses with a catalog
If you have a product or service catalog and your customers ask about pricing, stock, and shipping conditions before buying, Dialo.ar can automatically resolve 80% of those inquiries and guide the sale all the way to payment. Catalog size doesn't matter: from 10 products to thousands.
High-volume Mercado Libre sellers
Mercado Libre penalizes slow response times. Dialo.ar answers buyer questions in seconds and also handles post-sale (claims, returns) with AI. Ideal for sellers with many listings or frequent sales.
Small teams that want to scale
If your support team is overwhelmed with repetitive inquiries, Dialo.ar frees up that time so they can focus on conversations that genuinely need human intervention. Many businesses get the AI to resolve over 70% of inquiries without touching them manually.
Businesses with multi-channel support
If you receive messages across WhatsApp, Instagram, Gmail, Mercado Libre, and Telegram simultaneously and it's hard to keep up, Dialo.ar centralizes all conversations in one dashboard and answers them consistently with AI.
Frequently asked questions
For both. Plans scale based on the number of channels and volume. The Enterprise and Premium plans are designed for teams with multiple agents and several active channels.
Yes. The AI works well with both small and large catalogs. With fewer products, setup is faster and the bot responds more precisely.
Yes. Dialo.ar doesn't replace the team: it filters and automatically resolves simple inquiries so the human team can focus on cases that truly need them.
If your business has no catalog (e.g., you're an intermediary with no own inventory) or if your support is inherently fully personalized (high-level consulting), the impact will be lower. In those cases, you can still use it for FAQs and routing.
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