AI for veterinary clinics: answer questions, schedule appointments, and sell products automatically
Dialo.ar lets veterinary clinics handle WhatsApp and Instagram around the clock: searches the food and accessories catalog, schedules appointments, answers frequent questions, and escalates to a professional when the situation requires it.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
The most common questions a vet clinic gets on WhatsApp
Most messages a veterinary clinic receives on WhatsApp are repetitive: price and stock of food, opening hours, appointment availability, whether they carry a specific brand or if a product suits a particular breed or weight. The AI can answer all of this automatically, without the vet or staff having to stop what they're doing.
Product catalog: food, accessories, and medications
The AI searches the catalog by animal type, brand, weight, or specific need. If a customer asks 'what food is good for a 3-year-old overweight golden retriever', the AI can respond based on available products, add to cart, and generate the payment link inside the chat.
Appointment scheduling for consultations
The AI can schedule appointments inside the chat, check time slot availability, and confirm the booking. The professional sees the schedule in the management panel. For queries requiring veterinary judgment — symptoms, diagnosis, treatment — the AI immediately escalates to the professional with the full conversation context.
Automatic escalation in emergency situations
Rules can be configured so the AI identifies emergency keywords (seizure, not breathing, swallowed something) and immediately forwards to the emergency number or on-call vet. The customer doesn't wait — they receive the escalation in seconds.
Frequently asked questions
No. The AI handles availability, pricing, and appointment scheduling. When a query requires veterinary judgment, it automatically escalates to the professional. It does not give diagnoses or medical recommendations.
Yes. The AI schedules appointments inside the chat, checks availability, and confirms the booking. The professional sees the schedule in the panel.
Yes. The AI searches by pet type, brand, or need, adds to cart, and generates the MercadoPago payment link inside the chat.
Yes. Rules can be configured so the AI escalates when a customer describes urgent symptoms, with the professional's contact and an immediate message.
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.