Dialo.ar adds an artificial intelligence agent to your online store that handles customers on WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice: answers product questions, recommends items, builds the cart, and generates the payment link — 24 hours a day, with no code.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Your store can receive inquiries from WhatsApp, Instagram, Mercado Libre, Gmail, and Telegram simultaneously. Dialo.ar unifies all those conversations in one dashboard and answers them consistently with AI. Regardless of which channel the customer writes through, they always receive a fast, accurate response.
The AI combines semantic search (by meaning) and keyword search to find the right product even when the customer uses colloquial terms, synonyms, or vague descriptions. It can also identify products from photos the customer sends. The result: fewer 'nothing found' responses and more closed sales.
The AI agent doesn't just inform — it builds the cart, quotes shipping with real carriers based on the customer's address, and generates the MercadoPago payment link — all without the customer leaving WhatsApp or Instagram. Every step of the buying process happens within the conversation.
No developers needed. Load your catalog (manually, via Excel, from Mercado Libre, or Tango Tiendas), connect your channels, and describe how you want the AI to behave in your business. No visual flows, no decision trees: write the rules in plain language.
Yes. Dialo.ar works with your own catalog (loaded manually, via Excel or API) and with Mercado Libre and Tango Tiendas. No specific platform required.
Yes. When the AI recommends a product, it can attach catalog images directly in the WhatsApp or Instagram response.
Stock syncs with your catalog. If an item sells out, the AI automatically stops recommending it.
Yes. Natural language business rules let you configure how to respond during promotions, which products to highlight, and how to communicate discounts.
No contracts or minimum commitment. Cancel whenever you want.