AI for furniture stores: queries, quotes, and delivery coordination on WhatsApp
Furniture stores receive long, complex queries: dimensions, materials, colors, prices, lead times. Dialo.ar's AI answers with catalog data, shows photos, and gives preliminary quotes, so salespeople only close orders where everything is already decided.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Material, dimension, and color queries
A customer can ask for a 2-meter sliding-door wardrobe in white melamine and the AI searches the catalog for available options, shows photos, and presents prices. If there are variables (size, material, color), the AI guides the customer through the options until they reach the configuration they need.
Preliminary quotes inside the chat
If base prices are configured, the AI can give a preliminary quote for standard combinations. For custom or out-of-catalog orders, it collects all the customer's details and escalates to the salesperson with complete information — without the salesperson having to ask again.
Visual catalog: photos inside the chat
The AI can send product images inside the WhatsApp chat. The customer sees the furniture, asks about available colors or variants, and makes the purchase decision without visiting the store.
Delivery and installation coordination
The AI can coordinate the delivery date based on configured availability, confirm the address, and escalate to organize the installation team. The customer receives confirmation inside the same chat where they made the initial inquiry.
Frequently asked questions
For standard catalog configurations, yes. For fully custom pieces, the AI collects all the details and escalates to the salesperson with complete information.
Yes. The AI can send catalog images inside the WhatsApp chat.
Yes. The AI can coordinate available dates, confirm the address, and escalate to organize the installation team.
Yes. If the order status is loaded in the system, the AI can inform the customer when they ask.
Keep exploring
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.