Dialo.ar connects an artificial intelligence agent to your WhatsApp Business account to answer inquiries in seconds, recommend products, build the cart, and generate the MercadoPago payment link — all within the same conversation, without the customer leaving WhatsApp.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
The agent answers questions about products, pricing, stock, and delivery times in natural language. It searches your catalog even when the customer uses colloquial terms or sends a photo. It adds products to the cart, quotes shipping with real carriers (Andreani, OCA, Correo Argentino, Urbano), and generates the MercadoPago payment link — without the customer needing to go to any other app or site.
Dialo.ar connects to WhatsApp via the official Meta API (WhatsApp Business Cloud API), with no QR codes or persistent sessions. It integrates with your product catalog, shipping configuration, and MercadoPago account. The AI knows your business because it's configured with your rules, your catalog, and your information — it's not a generic bot.
Pre-purchase price and stock inquiries, product search by description or photo, payment link generation and sale closure, shipment tracking, support ticket creation, and FAQ responses. Also proactive notifications: order status updates, reminders, and broadcast campaigns.
The Meta API gives you the communication channel, but not the AI. Dialo.ar adds the intelligence: it understands what the customer writes, reasons with the conversation context, and executes real actions (searches, recommends, quotes, charges). Without Dialo.ar, you'd have to program every possible response; with Dialo.ar, you describe your business and the AI handles the rest.
Yes. Dialo.ar uses Meta's WhatsApp Business Cloud API — the official, stable connection with no QR codes or risk of bans from unofficial sessions.
Connecting the WhatsApp channel and loading the catalog can be completed in the same day. The platform's guided onboarding walks you through the entire process.
Yes. When the customer confirms the cart and selects shipping, the AI generates the MercadoPago link directly in the chat. The customer pays without leaving WhatsApp.
The AI can hand off to a human agent at any time. Dialo.ar's unified dashboard lets the team take over the conversation with full context.
No contracts or minimum commitment. Cancel whenever you want.