AI for Mercado Libre — manage your entire account automatically
Dialo.ar integrates an AI agent with your Mercado Libre account to answer buyer questions in seconds, handle post-sale (claims and returns), sync stock and prices with your store, and centralize all ML conversations in a unified dashboard — with no manual intervention.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Automatic answers to buyer questions
Mercado Libre penalizes response time and rewards faster sellers. Dialo.ar answers potential buyer questions in seconds, with accurate information from your catalog. The AI understands natural language: it can answer 'what colors does it come in', 'does it fit in a standard envelope?', 'do you ship to Rosario?' without you touching anything.
Post-sale: claims, returns and shipment tracking
Post-sale messages are also handled by the AI: it responds to order status inquiries, manages ML claims and returns with the logic you configure, and creates internal support tickets when the case requires it. The goal is for most post-sale interactions to be resolved without human intervention.
Bidirectional sync of stock, prices and payments
Dialo.ar syncs stock and prices between your internal catalog and your Mercado Libre listings in both directions. If you sell a product on another channel, stock updates on ML. If you change the price on the platform, it's reflected in your listings. Payments received on ML are consolidated alongside other channels in the orders dashboard.
Unified dashboard: ML + WhatsApp + Instagram + all channels
All Mercado Libre conversations (questions and post-sale messages) arrive in the same dashboard as WhatsApp, Instagram, and your other channels. You can view, respond to, and supervise everything from one place, with full visibility into what the AI resolved and what requires human attention.
Frequently asked questions
The AI responds automatically. You can configure whether responses are sent immediately or go through a review before publishing, depending on your confidence level.
Yes. Dialo.ar can handle Mercado Libre claims and returns with AI. If the case requires human intervention, it creates an internal ticket with full context.
Yes. Dialo.ar integrates with Tango Tiendas for stock and prices, and with your internal catalog. All channels reflect the same inventory in real time.
No. The buyer sees a fast, accurate response, which improves their experience and protects your reputation. The AI only responds with information you configured.
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.