AI for bookstores: search by title, author, or topic and sell inside the chat
Bookstores get WhatsApp queries all day: whether they have a specific book, if they can order a title, what new arrivals came in. Dialo.ar's AI searches the catalog, confirms availability, and closes the order inside the chat.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Search by title, author, publisher, or topic
Semantic search understands imprecise queries: 'a García Márquez book that's not One Hundred Years of Solitude', 'something in psychological horror for adults', 'Simon Sinek's marketing book'. The AI finds the most relevant result in the catalog and presents it with price, availability, and description.
Stock checks and special orders
If the book is in stock, the AI confirms and processes the order. If unavailable, it can register the special order with the customer's details and notify when it arrives. All inside the chat, without calling or visiting the store.
Orders with shipping or in-store pickup
The AI quotes shipping, generates the MercadoPago payment link, and logs the order. For in-store pickup, it confirms availability and coordinates timing. The customer buys without leaving the chat.
New releases, recommendations, and book lists
The AI can present the month's new arrivals, recommend books by genre or author based on the customer's history, and answer questions about university, technical, or textbooks. Works for any type of bookstore: general, academic, children's, or specialty.
Frequently asked questions
Yes. If books have genres, authors, and descriptions in the catalog, the AI makes personalized recommendations based on what the customer describes.
Yes. The AI searches the catalog in real time and confirms availability.
Yes. It works for any catalog type: literature, university textbooks, technical, children's, comics.
Yes. The AI builds the cart, quotes shipping, and generates the MercadoPago link inside the chat.
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