AI for hardware stores: answer technical questions and close sales on WhatsApp
Hardware stores receive hundreds of technical questions on WhatsApp: whether they have a specific size, which adhesive to use, how much the product covers. Dialo.ar's AI answers with catalog data, checks stock, and closes the order without the salesperson needing to be available.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
The most common problem in hardware stores: repetitive technical questions
A hardware store receives the same types of questions dozens of times a day. Do you have a 6x40 stainless steel screw? Which sealant works for wet exterior surfaces? Do you have 2.5mm black wire? The AI can answer all of this with catalog data, in seconds, at any time of day.
Smart search in large catalogs
Hardware stores have enormous catalogs with thousands of products. Dialo.ar's semantic search understands when customers describe the use rather than the technical product name: 'something to glue ceramic tile on a wet bathroom floor' finds the right adhesive without the customer knowing the exact name.
Quotes and orders inside the chat
The customer can dictate a list of materials for a project inside the chat and the AI builds the cart with the total. The salesperson only steps in to confirm availability of out-of-catalog products or for volume orders requiring negotiation.
In-store pickup and home delivery
The AI can manage both in-store pickup (coordinating order preparation time) and home delivery with real-time shipping quotes. The MercadoPago payment link is generated inside the same chat.
Frequently asked questions
Yes. If technical specs are in the catalog (dimensions, materials, compatibility, usage instructions), the AI explains them in plain language.
Yes. Semantic search understands descriptions like 'something to glue ceramic in wet conditions' and finds the right product in the catalog.
Yes. The customer lists the materials inside the chat and the AI builds the cart with the total. For volume orders, it escalates to the salesperson with the full details.
The AI checks the catalog stock as it's loaded. If the catalog is updated in real time, the AI reflects that information automatically.
Keep exploring
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.