AI for electronics: technical questions, compatibility, and sales on WhatsApp
Electronics stores receive complex technical queries: device compatibility, specifications, warranty, which model is right for a specific use. Dialo.ar's AI answers with catalog data, compares models, and closes the sale inside the chat.
In one sentence
Dialo.ar is an artificial intelligence assistant for e-commerce and businesses that answers customers, recommends products, builds the cart, quotes shipping, and takes payment across WhatsApp, Instagram, Telegram, Gmail, Mercado Libre, and voice — 24/7 and with no code.
Technical and compatibility questions
The customer asks 'is that SSD compatible with a B450 motherboard?' or 'which earphones work with the iPhone 15 without an adapter?' The AI answers with the catalog's technical specs, in plain language, and recommends the right option without the salesperson needing to step in.
Model comparison inside the chat
The customer can ask to compare two laptops, two monitors, or two phones and the AI presents the key differences (screen, processor, battery, price) based on catalog specs. The customer makes an informed decision without leaving WhatsApp.
Post-sale support and warranty management
The AI can initiate a warranty claim inside the chat: logs the problem, checks if it's within the warranty period, and escalates to the post-sale team with complete context and order number. The customer doesn't need to call or visit the store.
Purchase and secure shipping
The AI quotes shipping with available carriers — including insured options for high-value items — and generates the MercadoPago payment link. The customer completes the purchase inside the chat.
Frequently asked questions
Yes. If technical specs are in the catalog (voltage, connectivity, compatibility), the AI explains them in plain language and helps the customer choose the right product.
Yes. The AI initiates the claim process inside the chat and escalates to the post-sale team with complete context.
Yes. The customer requests a comparison and the AI presents the key differences based on catalog specs.
Yes. The catalog can include refurbished products with condition description, warranty, and price.
Try Dialo.ar in your business
No contracts or minimum commitment. Cancel whenever you want.