Retrieval and search
What is semantic search
Semantic search tries to understand the intent or meaning of a query, not only the exact words.
Short definition
Semantic search means searching by meaning instead of relying only on literal text matches.
What it means
It retrieves relevant results even when the query and the content do not share the exact same terms.
How to understand it better
That improves the experience when customers use synonyms, incomplete descriptions, typos, or colloquial language.
How Dialo.ar uses it
In Dialo.ar it becomes important when a user describes a need imperfectly and the system still has to move them toward the right products or answers.
Frequently asked questions
Not necessarily. In many cases both approaches work better together.
They can find useful options even if they do not know the exact name of what they want.
Related terms
Want to see these concepts applied to a real operation?
Dialo.ar combines search, context, and concrete actions to resolve sales and support flows with AI.