Retrieval and search
What is reranking
Reranking means reordering an initial set of results so the most relevant ones appear first.
Short definition
Reranking takes candidate results and reprioritizes them with a finer notion of relevance.
What it means
It is a second ordering layer that improves the quality of the final top results shown to the user or passed to the model.
How to understand it better
A first retrieval step may return many correct candidates, but not always in the best order for a commercial or support decision.
How Dialo.ar uses it
Dialo.ar can benefit from reranking when it needs to turn broad retrieval into a smaller and more useful list for display, recommendation, or context.
Frequently asked questions
No. First you retrieve candidates, then you reorder them.
Because the first results often shape the answer, suggestion, or product the customer actually sees.
Want to see these concepts applied to a real operation?
Dialo.ar combines search, context, and concrete actions to resolve sales and support flows with AI.